Training Facilitation and Content/Module Creation

By Graham Airogerg L.

Dynamic and Seasoned Virtual Assistant
Philippines

About This Service

*Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.

*Preparing procedures and policies regarding sales techniques and appropriate agent conduct.

*Scheduling and conducting training sessions on various call center topics to prepare and support new employees.

*Training experienced employees on new or updated call center procedures to improve their performance.

*Observing the daily operations of call center employees and identifying any areas of improvement.

*Liaising with team leaders and managers to conduct on-the-job coaching.

*Measuring the effectiveness of training sessions and preparing individual or team progress reports.

*Creating and managing the training budget.

*Ensuring employees keep up their productivity and maintain high levels of customer satisfaction.

What seller need from the Buyer to get started?

*Training Virtual Platforms (If Subscription is needed)

*Onboarding and T3 Sessions

*Client Specific Training Curriculum and Materials

*If no materials, I can create a content for an additional price

Esitmated cost is $1,179.02 & delivery in 14 days

Related Tags

Employee Training Training Presentation Training Materials Training Communications 

About The Seller

Graham Airogerg L. - Dynamic and Seasoned Virtual Assistant, from Philippines

I'm a committed and seasoned independent professional whose main career objectives are continuous personal skills acquisition and development, clients' zone of delight, quality work deliverables, relentless motivation and enthusiasm, and financial stability. Need an expert to cold-call or do an email blasts about how your products and services can transform businesses and consumers to th...

Contact Seller

Frequently Asked Questions

How To Find Right Freelancer?

So here are four main steps to follow when searching for freelancers:
1) Inspect. Before you consider searching for the right freelancer, have a clear vision of what the project is about.
2) Shortlist. Once you've examined each freelancer that is bidding, you can now think about making a short list.
3) Interview.
4) Hire.

How do I contact the seller before I place my order?

Within the service page, you will see a 'Contact Seller' button at right side. We recommend contacting your seller before placing your order, especially if you have specific requirements.

What is freelance service?

Freelance service is any fixed contract service. Designing, tax filing, software development with no full time commitment comes under freelance service.

What were your training experiences?

Accent and Communications Training, Product Training, Supplemental Training, New Hire Training, Sales Training, CS Training

What industries have you worked with?

Travel and Hospitality, Sales, Retail, Financial, Customer Service, Marketing, Technical

Is your rate fixed?

It's negotiable. The rate depends on the duration of training, my expertise, and materials used.