Remote Other Job In Customer Support And Service

Zendesk expert

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We need a Zendesk expert who is an expert in Zendesk to help us set up. Currently, we are using Zendesk but are not able to set it up the best way.

Responsibilities include but are not limited to:
  1. Dealing with queries arising from Zendesk.
  2. Compiling documentation to assist with the creation of FAQs.
  3. Providing MI and data analysis for queries and issues arising from the Portal.
  4. Escalation to the business teams as required.
  5. Assisting with the analysis required and recommendations as the service evolves and the business matures.

About the recuiter
Member since Sep 6, 2017
Mandar Kulkarni
from Maharashtra, India

Skills & Expertise Required

Customer Service Customer Support Zendesk 
Candidate shortlisted and hired
Hiring open till - Feb 9, 2023

Work from Anywhere

40 hrs / week

Hourly Type

Remote Job

$17.27

Cost

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