ATM Engineer

Job Title: ATM Engineer

- Manages the Development Team in its region.
- Manages objectives from the management team and articulates to the team
- Coordinates and prioritizes team assignments.
- Recruits and on-boards developers with HR support.
- Coordinates and manages design and development activities within its team
- Assess requirements & priorities to ensure delivery of the right product at the right time
- Provides input on project constraints and dependencies, establishes project acceptance criteria and quality goals
- Coordinate and communicate with other IT departments including PMO, QC, stakeholders and customers
- Maintains peak performance sessions that include metrics monitoring, coaching, and developmental goal progress.
- Drives continual process improvement initiatives with the team.
- Provides training to varied audiences.
- Implements technical instructions to engineering, ATM development and operations team.
- Act as a liaison between support, operations, ATM engineering, and Cardtronics EFT.
- Works as a primary stakeholder on development problems with Cardtronics EFT.
- Manages staff to diagnose and resolve technical issues associated with a range of ATM (Automated Teller Machines) globally located.
- Creates and distributes custom reporting to management.
- Monitor and research ill performing ATMs as part of continuous improvement initiatives directed by management.
- Provides direct assistance for mass outages and communicates with other operational teams and upper management on plan of action to mitigate and repair issues.
- Understand and communicate complex and technical information clearly and concisely, adjusting language and terminology to the needs of the customer (internal and external) in a professional manner
- Completes individually assigned tasks by management.
- Coaches other developers and engineers in the team

- Manages the developers in the team from technical and HR perspective

Education and experience required -

- Undergraduate degree in Computer Science/Engineering and/or equivalent experience;
- 8+ years experience in ATM software;
- Experience of managing Windows-based Desktop solutions;
- 6+ years experience in transaction processing platforms, especially Postilion
About the recuiter
Member since Mar 14, 2020
Mahesh Chawla
from Gujarat, India

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