Ecommerce Shopify Customer Service Representative

Hello,

We are a growing Shopify eCommerce website doing large sales volumes on a daily basis.

We are looking for an additional Customer Support staff agent to join our friendly, expanding team-base.

The main goal we have for our support agents is to be friendly and courteous with customers, at the same time reducing our returns/refund rates following our Returns Policies.

Daily Tasks Include (but are not limited to):

-Answering emails via the Customer Support Inbox
-Responding to customer messages in our FB Page(s) Inbox(es)
-Responding to and monitoring/filtering out comments on our various FaceBook Posts.

The ideal candidate should have previous experience working with Shopify Stores, and not be currently employed by any other Shopify Store, AND above all, have a positive attitude and good communicational skills! :)

If you feel like you are the ideal candidate, please write a brief Cover Letter as to why you think youre a good fit.
- Less than 30 hrs/weekHourly
- More than 3 monthsProject Length
- $Entry levelI am looking for freelancers with the lowest rates
- Communication:Email, Chat
- Language Skills: English
- Project Type:Ongoing project
- Working hours:
You will be asked to answer the following questions when submitting a proposal:
1. Do you have previous Customer Support experience working for Shopify Stores?
2. Are you currently employed by any other Shopify Stores?
3. How would you rate your English writing skills? (Basic/Conversational/Fluent)
4. Please finish the following sentence; On a Friday evening, I am most happy
About the recuiter
Member since May 20, 2018
Ranjit Raut
from Vojvodina, Yugoslavia

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