Customer service agent & Virtual Assistant

By Rakibul I.

Customer Service Agent & Virtual Assistant
Bangladesh

About This Service

I am Rakibul Islam and I specialise in customer service. With my experience, expertise and skills, I am committed to improving customer satisfaction. You can look forward to clear and effective communication as well as optimal order fulfilment on my part. I am committed to providing services that are both efficient and accurate. I aim to always provide the highest standard of support based on the valuable experience I have gained throughout my career.

Service Description:

  1. Respond to customer emails.
  2. Provide prompt and accurate solutions to customer issues according to our policy.
  3. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
  4. Keeping track of troubled customers.
  5. Log tickets on Google sheet & communicate with the suppliers.
  6. Provide product information, process orders, handle returns, and troubleshoot technical issues.
  7. Document customer interactions and collaborate with team members to find solutions.
  8. Maintaining accurate records of customer interactions.
  9. Collaborating with the team to improve customer experience.

What seller need from the Buyer to get started?

  • Build trust and loyalty
  • Feedback and reviews
  • Set clear policies and expectations

Esitmated cost is $855.57 & delivery in 30 days

Related Tags

Customer Support Email Communication Shopify Data Entry Product Management 

About The Seller

Rakibul I. - Customer Service Agent & Virtual Assistant, from Bangladesh

I am Rakibul Islam and I specialise in customer service. With my experience, expertise and skills, I am committed to improving customer satisfaction. You can look forward to clear and effective communication as well as optimal order fulfilment on my part. I am committed to providing services that are both efficient and accurate. My aim is to always provide you with the highest standard of support...

Contact Seller

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