These are the things that I do:
• Billing, product support and customer purchases.
• Promoting products and services.
• Assisting agents during difficult calls.
• Called customers to provide information concerning solution updates and support services.
• Collaborate with colleagues on tasks and communicate with supervisors
• Configuration and support of desktop, laptop and peripheral equipment including mobile devices as required.
• Connect new devices to the network.
• Handling and resolving complaints.
• Maintaining and updating customer data.
• Maintaining a positive relationship with clients to provide a high level of satisfaction.
• Provided technical support through assisting with both technical and account issues for customers.
• Resolving the issues over the telephone and by email.
• Responsible for quickly and effectively diagnosing and resolving incoming customer technical support issues.
• Set up and assisted with hardware support issues.
• Set up and troubleshoot network connections on devices.
• Troubleshoot to resolve network problems and technology issues through remote access support.
I can work Full-time and I can guarantee you that I meet quotas and deadlines and I don't make promises that I don't keep. I am a team player, but I can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with.
Esitmated cost is $590.63 & delivery in 30 dayshttps://www.facebook.com/fileconversion4u/ for Data Entry File Conversion ------------------------ I have been working my career as a Technical Support/Customer Service Representative for almost 6 years. My main duty and work responsibility were to provide customer satisfaction and assistance over the phone with required KPI’s to improve quality assurance. I was mainly responsible for resolving a...
Contact SellerSo here are four main steps to follow when searching for freelancers:
1) Inspect. Before you consider searching for the right freelancer, have a clear vision of what the project is about.
2) Shortlist. Once you've examined each freelancer that is bidding, you can now think about making a short list.
3) Interview.
4) Hire.
Within the service page, you will see a 'Contact Seller' button at right side. We recommend contacting your seller before placing your order, especially if you have specific requirements.
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