Frequently Asked Question For Clients

What can I get done on Toogit?

Anything that can be done on a computer – from web and mobile programming to graphic design – can be done on Toogit. Freelance experts can tackle a range of projects:

  • Big or small
  • Short or ongoing
  • Individual or team-based

Whether you need a writer to knock out a 500-word blog post or a full-fledged software development team to support your business, our tools and the expert freelancers in our marketplace can accommodate.

What is Toogit Payment Protection?

Toogit payment protection ensures that the work doesn't go unpaid. Toogit applied ESCROW payment protection system. After posting a project, client would deposit the project amount in his Toogit account and when freelancer delivers the work this project amount is forwarded to freelancer's account, only after the confirmation of client. Toogit's 8% commission would be deducted before sending the amount in freelancer's account. It also ensures the client only pays for the work he approved.

What is dispute and how Toogit resolves it?
The payment, tasks, goals are set up with a mutual contract agreement from both sides. In case of misunderstandings, Toogit reserves the right to interfere and resolve the dispute. Disputes will be resolved by reviewing contracts and mutual work agreements between client and freelancer

How do I pay?

Pay your freelancer per hour or per project, whichever you choose. For hourly projects, the freelancer bills you once a week, and we'll send a secure payment to your freelancer. For fixed-price projects, we'll release funds to your freelancer after they meet pre-set milestones. In either case, you're covered by toogit Payment Protection, assuring that you only pay for work you approve.

All payments go through our secure system. Choose from the following billing methods:

  • CC Avenue Payments – For India users paying in INR
  • PayPal - For out of India users paying in USD

When we send your payments to the freelancer, we deduct a 8% fee from the rate they charge you. For example, if you pay your freelancer 1000/- (INR), they earn 920/- (INR) and we receive 80/- (INR).

Looking for more help? Checkout our video tutorials

How to pay and reject invoices?
How to setup custom payment?

How do I get started?

Sign up and click on post project. Enter your requirements, define the work in detail. Within 2 minutes all will be set up. It is that easy and simple.

Within minutes you will have many proposals from experts to choose from. Accept the one you like most.

Looking for more help? Checkout our video tutorials

How do I get started?
How to post job?
How to hire on Toogit?
How to search and invite freelancers?

What is Toogit AI?
(Artificial Intelligence)

Toogit's revolutionary AI looks at more than 30 parameters to match a freelancer with the project. Few of them are

  1. How old your association is with Toogit. Early registrants will be on advantage here.
  2. How frequently you visit Toogit
  3. How relevant your proposals are
  4. How many replies you get on your proposals
  5. Your skills combinations and years of experience
  6. Your project success rate
  7. And 24 other parameters are considered

It's important to enable Toogit Instant Connect service. Because that's what activates the AI for your Job.

You will rarely find an open project. Because as soon as project is posted a perfect match is found and selected. This all happens in less than few minutes. So, buckle up guys. Future of freelancing is here.

How Toogit instant connect works?

How To Add Additional Funds To Toogit Wallet?

Ask your freelancer to raise a new invoice in the system. Freelancer can find the option to raise a new invoice as following

  1. Login
  2. Navigate to timesheets/invoices
  3. Click on create invoice button
  4. Freelancer needs to enter the desired amount in the invoice and fill in project details.

Once freelancer has done above, you will be able to pay the invoice from your bank account.


  1. You can request refund on your existing project (which we will authorize)
  2. And after that you can create a new job.
  3. Ask your freelancer to submit proposal with revised amount
  4. At the time of awarding the job, system will ask you to pay the additional amount.

Or, you can do an IMPS to our bank account and we will add the amount to your Toogit wallet. Raise a support request for this and we will share account details with you.