Find more Other Remote Jobs posted recently Worldwide
Required Administrative Support,Call Handling,Chat Support,Customer Service,Customer Support freelancer for Virtual Assistant and Customer Service Agent job
Posted at - Feb 1, 2023
Toogit Instant Connect Enabled
We are looking for a virtual assistant experienced in handling a moderate level of calls, text, chat, and emails. The ideal candidate will be able to:
Coordinate customers with operations following a set of directions
Update data on various spreadsheets as needed
Follow SOP documentation
Be well versed in G-suite products
Have a high level of English proficiency
Must be technically proficient and speed to communication is key
Must handle a variety of tasks both customer service related and executive assistant related.
Some requests maybe one-offs and others will be on-going and repeat tasks
Have prior experience with task management tools.
This role is split between 50% client facing and operations management and 50% executive tasks that can include:
Answer and direct phone calls
Organize and schedule meetings and appointments
Maintain contact lists
Produce and distribute correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Order office supplies
Book travel arrangements
Submit and reconcile expense reports
Provide general support to visitors
Provide information by answering questions and requests
Take dictation
Research and creates presentations
Generate reports
Handle multiple projects
Prepare and monitor invoices
Develop administrative staff by providing information, educational opportunities and experiential growth opportunities
Contribute to team effort by accomplishing related results as needed
Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
Organize travel arrangements for senior managers
Write letters and emails on behalf of other office staff
Book conference calls, rooms, taxis, couriers, hotels etc.
Maintain computer and manual filing systems
Handle sensitive information in a confidential manner
Take accurate minutes of meetings
Coordinate office procedures
Reply to email, telephone or face to face enquiries
Develop and update administrative systems to make them more efficient.
About the recuiterMember since Nov 11, 2022 Netblog Official from Illinois, United States