Helpdesk/Customer Service Specialist
Does the thought of making a customer smile give you the urge to do a celebratory fist pump? Is helping to solve a customer's technical problem something that you were born to do? How would you like to earn bonuses, simply for doing your job?
Our Customer Service Specialists are the backbone of The Original PC Doctor. We know that nothing is more important to our brand than exceptional customer service, and the wow factor our awesome team provides sets us apart from the pack!
Some prior technical knowledge and/or call centre or sales experience is required!
A typical day in the life might include:
Answer inbound calls from new and existing customers
Capture the nature of the technical issue and explain to new customers how our service works
Schedule appointments with the right technician for the job
Resolve customer concerns and post service queries
Provide friendly, courteous and efficient customer service to both customers and field technicians
What's in it for you?
Long term employment opportunity
Opportunities for future personal growth and career development
In Summary
If you get a kick out of making people happy, and have a knack for customer service, we want you!
Interested?
About the recuiterMember since Nov 11, 2022 Nitin Gupta
from New York, United States