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Required Customer Service,Customer Support,Email Handling,English,Zendesk freelancer for Email support agent in English for tech company's help desk job

Posted at - Apr 19, 2024

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About us:
Tech-products company with customers worldwide

Project overview:
We're looking for an experienced customer support agent to provide professional and friendly service through our email channel on Zendesk.
This person should have a passion for helping others and be able to stay calm under pressure.

This project requires:
- Customer support experience in a fast-paced environment
- Fluent writing skills in English
- Ongoing commitment

Working hours are flexible as long as no message is left unanswered for more than 24 hours.
We will have access to a monitoring page, you will be granted 3 late replies per week, after which the job will be closed.

The average amount of daily tickets is 28, most of them take just a couple of minutes to solve. We have developed a panel to aid you in the job, where you can quickly process refunds/replacements and other requests.

In your proposal, please share a brief summary of your experience.

Salary is 150 USD per month.

About the recuiterMember since Nov 11, 2022 Sumit Kumar
from Cluj, Romania

Skills & Expertise Required

Customer Service Customer Support Email Handling English Zendesk 

Open for hiringApply before - Jun 18, 2024

Work from Anywhere
40 hrs / week
Fixed Type
Remote Job

Offer to work on this project closes in 24 days!
Are you interested in this Opportunity?

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