Required Administrative Support freelancer for Customer Service Representative job

Responsibilities:
- Having human conversations with users to solve their problems
- Interacting with users via chat, email, phone or social media
- Identifying customers who need further help and who are at risk
- Managing our private Facebook group and growing our social communities
- Creating customer-focused content for our Knowledge Base
- Invoicing and billing
- Responding to credit card disputes

Skills & Expertise Required

Administrative Support