Seeking a Virtual Assistant /Content Writer/Customer Representative Extraordinaire!

Were seeking a Virtual Assistant /Content Writer/Customer Representative Extraordinaire!

CUSTOMER SERVICE
- Uploading daily inventory file onto inventory management system
- Overseeing order fulfillment and resolving any occurring issues
- Processing returns by creating RMA ticket, tracking status of return and refunding payment when return is complete
- Answering phone calls and e-mails in a professional and courteous manner
- Troubleshooting basic technical problems for best selling products

COPY-WRITING/BLOGGING
- Researching product features and writing compelling product descriptions that drive and convert into sales
- Investigating information and creating value-added content per suggested blog postings

SEO
- Implementing backlinks strategy to help increase website authority
- Improving relevant keywords in webpages and product descriptions to optimize for SEO

SKILLS & EXPERIENCE
- 2-3 Years experience working as Virtual Assistant/Customer Service Representative with experience answering phone calls and e-mails in a professional manner
- Professional Level English (Spoken, Written)
- Self-directed and ability to manage own time
- Writing value-added original content that is professional and compelling to read
- Optimizing SEO through improving relevant keywords in pages, descriptions and backlinks
- Comfortable using different CMS and Inventory Management systems
- Interest in technology, specifically Smart Home products

APPLY
1. Write a compelling product (will provide you soon) description with the following structure:

PRODUCT NAME
Short Description

FEATURES
- FEATURE
Feature + Benefit
- FEATURE
Feature + Benefit
- FEATURE
Feature + Benefit

SAMPLE PRODUCT DESCRIPTION

DANALOCK V3 SMART LOCK WITH BLUETOOTH AND Z-WAVE

The Danalock V3 Smart Lock with Bluetooth and Z-Wave transforms any standard deadbolt door lock into a wireless motorized smart lock letting you lock and unlock your door from your smartphone, so you can stop worrying about lost or forgotten keys.

FEATURES
- CONTROL AND ACCESS YOUR FRONT DOOR FROM ANYWHERE, ANYTIME
Remotely control your front door by locking, unlocking and accessing from anywhere, anytime on your smartphone (when connected to Z-Wave gateway or Danabridge).
- AUTOMATICALLY DETECTS AND UNLOCKS UPON ARRIVAL
Conveniently detects your presence and automatically unlocks upon your arrival, so you dont have to worry if your hands are full.
- FLEXIBLE ACCESS CONTROL
Grant keyless access to unlimited users with permanent or temporary access and get alerts on your smartphone when the lock is used and by whom, so youll always know whos coming and going.

2. Shortlisted candidates will be asked for a phone and/or Skype interview to test phone customer service skills.
About the recuiter
Member since Mar 14, 2020
Yogesh Pawar
from Saare, Estonia

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