1. I worked as AR caller and Health Insurance denial management specialist for 11 months, so familiar with US health insurance sector. 2. Can effectively communicate in English. 3. I worked in a semi- technical process in which the client was AT&T, there I handled the role of Customer Care Executive for those who have complaints about AT&T services. 4. Can sort E- mails for the client( E- mail handling). 5.I can transcribe any audio/ video which is in English, Hindi, or Malayalam. 6.I can do General translation jobs.( English, Hindi and Malayalam). 7.I can help customers in solving their complaints through Chat Process in which I have experience.