Ankit A.

ABOUT ME

I have 2+ years of experience working with top BPO companies in India. I've had good exposure to the USA, UK, and Australian processes. Some of the processes I have worked in are British gas, Virgin Media, DirecTV, etc. I've worked in voice, chat, and E-mail processes. I have a strong command of English and have handled customer queries in all the 3 ways mentioned above. I have no problem whatsoever in understanding accents and various tones, like sarcasm and others of customers.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Customer care executive

IEnergizer - Jan, 2019 to Feb, 2020, Noida

Team Leader

EXL - Feb, 2020 to Feb, 2022, Noida

EDUCATION HISTORY

Bsc , Industrial Chemistry

(2015 - 2018) Delhi University