Barvilyn L. -Experienced VA, CSR / Seasoned Telemarketer

ABOUT ME

I think I'm a perfect fit for this position! I have a 4-year-experience as a Virtual Assistant and Customer Service and 4-year-experience in Telemarketing/Real Estate Campaign. I know how to use several of CRM's (Zendesk, Shopify, Klaviyo, Volusion, Lucky Orange, HubSpot, InfusionSoft, Mojodialer, Canva, etc.). I have supported an E-commerce Store for 3 years so I'm very familiar with using Shopify platform, Zendesk and Zoho, Zopim, Olark, and other CRM tools for email support. I also have handled tasks that involve social media marketing (Facebook, Instagram), real estate, email and chat support as well as order entry. E-commerce Executive Assistant - (Viafy Bus Transportation) E-commerce Executive Assistant/ CSR - (Dubslab) E-commerce CSR - (CurlKit) E-commerce CSR - (Anytime Mailbox) E-commerce CSR - (PowerWatch) I am an enthusiastic, reliable and hardworking individual who has over 8 years of experience giving professional, efficient and high-quality customer service to various call center companies. I am skilled in communicating with clients over phone and email. I am eager to learn to use any tools that get the job done well. I've handled different campaigns from Inbound to Outbound campaigns. I've dialed for Telemarketing, SEO, Appointment Setting, Health Surveys, Finance and Lending, Real Estate and Lead Generation campaigns and I also tried online transcription for videos that need to be published right away. I meet deadlines an don't make promises I can't keep. I'm a team player but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!