Work Style: Reliability — Highly Proficient Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient Call Center Customer Service — Highly Proficient October 2020 Applying customer service skills in a call center setting Full results: Highly Proficient Customer Focus & Orientation — Proficient Responding to customer situations with sensitivity Full results: Highly Proficient Verbal Communication — Highly Proficient Speaking clearly, correctly, and concisely