I have experience of 4 years in customer service (email and chat), google ads, and other google products to improve sales and generate leads. I have been dealing with back-office works that include applications like Shopify, Woocommers, Freshdesk, payment gateway applications, and responding to clients on social media (Facebook, Instagram). My work expertise in handling emails from customers providing customer satisfaction and accurate problem-solving. I deliver my work with efficiency and maintain productivity, and always received appreciations from my client for on-time delivery of service.