D'vané C.

ABOUT ME

I am a highly capable professional with over 6 years of customer service phone, live chat, and email experience. I am able to type 60 words per minute which allow me to complete email tasks quickly and effectively. I am passionate about what I do especially when on the forefront representing an organization. I have an energetic work attitude combined with a helpful and friendly personality, which has led me to exceed customers’ expectations in the past. My background along with my ability to learn quickly and efficiently will enable me to be a valuable addition to your team. My knowledge of computers, which enables me to pick up new systems quickly, work independently, and efficiently make me a perfect fit for your opening. I possess an uncanny ability to build rapport and relationships with internal and external customers via the telephone, email or chat. These, coupled with my ability to examine a process to look for improvement as well as manage multiple projects simultaneously all are valuable assets that I feel can benefit your company. I can solve problems, quickly and precisely, which has resulted in me receiving customer service awards in my previous positions. My business skills, excellent English communicating skills both written and oral, attention to detail, and general aptitude all have served me in my previous endeavors which have shaped me into an excellent all rounded customer service agent. The approach to my work goes beyond the job description as I am always looking for a way to improve results. In addition to my work, I am self-motivated and able to work with little or no supervision. I have always been looked to for decision making. I am available for an interview upon your request to discuss how I will become an asset to your organization.

SKILLS