Eden L.

ABOUT ME

I am a customer service representative having 8+ years experience:

- Took inbound and outbound calls, dealt with customer's questions efficiently by helping customers choose the right product and service
- Experienced in handling live chat and responding to customers email
- Worked to ensure all individual and team targets were met
- Maintained a friendly manner and calm, positive demeanour when handling complaints
- Consistently exceeding individual key performance indicators
- Assisted in training new members

SKILLS