Edithalike T.

ABOUT ME

Project Management
•Completed Project Management course based on PMBOK in University of the Philippines
•Has lead project implementation including scheduling, training needs, scoping of requirements, and live support for almost 15 applications to different industries
•Initiated cost saving practices within IT group using Microsoft tool
•Implemented critical updates on customized CRM applications; and ERP applications
•Knowledgeable in various software project processes like SDLC, agile scrum, Kanban and gap analysis
•With experience in transition management, service delivery and change management
•Part of streamlining prospects for selection and hiring of new IT group members
•Part of the planning for risks and stakeholders management
Business Analysis
•For 11 years of IT experience as a Business Analyst specializing in application analysis, design, testing, and deployment under BABOK discipline
•With 5 years working on CRM projects (backend and frontend) for sales and promotional marketing which includes customer record maintenance, sales order entry, campaign and reports on a call center business setup
•Created CRM UI wireframe of sales order entry (frontend) for Healthcare industries
•Adept in preparation of business requirements documentation (BRD), functional specifications, system design specification (SDS), and user guide/ training manual (act as technical writer)
•Act as a liaison between IT group and business stakeholders in application development
Quality Assurance
•For more than 6 years worked as Senior QA Analyst with proficiency in software manual functional testing with JAVA and .NET experience
•Conducting User Acceptance Testing (UAT) and verifying performance; develop test plans and test cases using MTM, TFS, JIRA, ALM
•Implemented creation of release notes to complete the project cycle and announcement of new version releases
•Lead QA team to facilitate testing and UAT on target timeframe; delegate and schedule tasks to members
•Can perform & implement systems control and audit (SOX) review
Six Sigma
•Skilled in conducting continuous process improvement, product value evaluation, cost & benefit analysis
•Worked on cost reduction programs and process automation using BPM (Business Process Management)
•Experienced in systems development & work simplification by project feasibility and product value evaluation
•Responsible to provide company-wide policies and procedures in different work streams and departments

SKILLS