Frances G. - Customer Success Manager

Frances G.

Customer Success Manager

Philippines | Asia/Manila (USD)

$15/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

As a seasoned Technical Support Manager with 12+ years of experience, I am a highly motivated professional dedicated to providing exceptional customer support in fast-paced, high-volume technical environments. My expertise lies in strong critical thinking, effective problem-solving, and outstanding end-user interaction and communication skills.

I have a proven track record of supervisory and leadership excellence, ensuring the seamless functioning of technical support teams. My commitment to customer satisfaction is reflected in my ability to efficiently manage support operations, drive team performance, and contribute to the success of the organization.

If you seek a results-oriented Technical Support Manager with a strong blend of technical expertise, leadership, and customer-centric focus, I am ready to bring my skills to your organization.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Technical Support Representative

Windward Software Systems Inc - Feb, 2012 to Dec, 2013, Cebu, Philippines

Technical Support Grouplead

Windward Software Systems Inc - Dec, 2013 to Nov, 2018, Cebu, Philippines

Technical Support Manager

Windward Software Systems Inc - Nov, 2018 to Dec, 2023, Cebu, Philippines