Content moderator with 1 year and 3 months of experience at Majorel and 3 months of experience at Teleperformance.
Proven ability to analyze video content and mark it under client requirements.
Achieved hourly target with proper AHT and 100% accuracy as per the process requirements.
Provided feedback and assisted with diff case appeals to teammates with clarification on policy or error.
Bachelor's degree in Mass Communication/Media Studies.
Here are some of the key skills and experience that the i have:
Content moderation,Video analysis,AHT (average handle time),Accuracy,Feedback,
,Policy clarification,Error handling,Teamwork