Hi, My name is Kie and I have been working in the BPO Industry for 2 years. Providing great customer service is a tough job but with all the experiences, knowledge and skills that I have, I know I would be able to provide quality customer experience. I am a Hardworking, Well-oriented, Reliable who can work with minimal supervision, Flexible, Internet and Computer savvy, Cloud-based Knowledge, Communication Skills, Organizational Skills, Time Management Skills and can handle stressful situation. ?Specialization and Expertise: ✔Solving Billing issues ✔Technical issues ✔Closing sales ✔Customer Retention ✔Customer Care Support ? I believe in hard work and honesty, I am always interested in making long term professional relationship with my clients to ensure every project becomes successful. So, if you hire me, I can assure you that you will not regret your decision. Thank you.