Kolla H.
Servicenow Developer
India | Asia/Kolkata (INR)
Part-time:10-30 hrs/week
ABOUT ME
Certified ServiceNow System Administrator
In-depth knowledge of the technical implementation of Service Catalog, Reporting, Incident, Change and Problem Management.
Creating Custom tables, Fields and configuring Access Controls over them.
Design and implement new functionality using Business Rules, Client Scripts, UI Policies, Script Includes and UI Actions.
Created various Workflows for Service Requests.
Experience working with Email notifications, Inbound actions, Email Scripts, Reports, Gauges, and Home pages.
Experience on creation of Catalog items, Widgets, Record Producers and User Guide.
Experience in creating Knowledge articles.
Having good knowledge on deploying the developed code to Stage/ QA/ Production instances using Update sets.
Experience in Configuration of different modules of Service-Now.
Understanding of IT service management (ITSM).