I am a certified customer service representative having over 10 years experience.I hold certificate in Marketing Innovative products and services. My strong marketing background and creative instincts will be of great performance to your reputable company. My previous job experiences in customer service related fields have adequately prepared me to effectively and efficiently perform above standard in this particular service industry. I am an holder of an Associate degree in Business studies and a diploma in Human Resources Management .Being one of the driving forces and guiding principles towards ensuring that the expectations of the clients, as well as other stakeholders are surpassed.