Marie Ghellyn C. - Customer Service Manager

Marie Ghellyn C.

Customer Service Manager

Philippines | Asia/Manila (USD)

$2/hr
Part-time:10-30 hrs/week
0, Followers

ABOUT ME

I am someone who is good with communication as well as good in customer service. I am an effective communicator and skilled in communicating via phone and email. I have a lot of experiences with my previous jobs, I already became an Advertising Executive, Team Supervisor, Insurance Marketing Officer. I was promoted as a Customer Service Manager and I gained a lot of knowledge in handling customers. I was on the escalation process already. I am managing complaints and resolving it, sometimes I'm handling customer's payments but more on complaints regarding bills and accounts that were handled by debt collection agencies. I know how to manage documents and organize files as well.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Appointment Setter

Barbizon Modeling and Acting Academy - Dec, 2017 to Dec, 2018, Sacramento CA

Customer Service Manager

Transcom Asia - Mar, 2016 to Mar, 2018, Pasig City

Insurance Marketing Officer

Broadway Motors Corp. - Dec, 2015 to Mar, 2016, UN Ave. Manila

Team Supervisor

Philippine Statistics Authority - Jul, 2015 to Nov, 2015, Sta. Mesa Manila

Advertising Executive

Buy and Sell Magazine - Dec, 2010 to May, 2011, Pasig City

EDUCATION HISTORY

Bachelor of Science and Technology, Medical Technology

(2006 - 2009) Our Lady of Fatima University