Romnick C.

ABOUT ME

I am a flexible, team player, strong customer service orientation and ability to interface with all levels of the organization and external customers. I have the ability to encourage others and build strong work ethics. The qualities that I hold are confidence, honesty, flexibility, respect and value for others. I have the ability to lead activities to enhance social development of individuals. I ensure client's right to privacy and maintained confidentially while working with client files.  Develop department customer service procedures, policies and standards, handle customers escalations, investigate customer complaints and find solutions.  Monitoring the performance, provide feedback and coaching of staff to improve performance

SKILLS