Nikki Alonzo

ABOUT ME

Since most of my work experience is in Customer Service, I have an outstanding record when it comes to communicating, problem-solving and decision-making skills. My experience in Offsourcing Philippines Inc. as a customer service representative taught me a significance of clear and friendly conversation over the phone.

I am organized, resourceful, personable and a fast learner. I also have good communication skills. I am confident that my skills and experience in my studies/works could make great contributions in your company.

In addition to that, I am also willing to do extra work that you will give to gain more experience.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Web Manager

People's Daily Forum - May, 2020 to Aug, 2020, Davao City

Call Center Agent

First Sourcing Solutions - Jun, 2015 to Jul, 2016, Davao City

Customer Service Representative

Offsourcing Philippines Inc. - Aug, 2016 to Aug, 2017, Davao City

Order Placer/Representative

Doordash by CNM Solutions - Jan, 2017 to Mar, 2017, Davao City

Escalation especialist

Doordash by CNM Solutions - Mar, 2017 to Jun, 2018, Davao City

Quality Analyst

Doordash by CNM Solutions - Feb, 2018 to present, Davao City

EDUCATION HISTORY

Bachelor's Degree, Information Techonology

(2013 - 2017) Intercity College of Science and Technology