- Proficient in English speaking and writing - Has background in Magento and Zendesk, Dropshipping, Order Tracking, Order Fulfillment and Shipstation - Has a good working laptop and a fast internet connection at home - Good customer service etiquette - Can type 35-40 words per minute - Fast-learner and efficient in multi-tasking - Particular in accuracy and a detail-oriented person - Can work under pressure - Willing to be trained and eager to learn