Princy N.

ABOUT ME

An Engineer serving the Company Administrators who use Microsoft products globally.
Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills
Ability to focus on ticketing system for sustained periods.
Manage Exchange Online users, manage recipients - create, modify, delete, shared mailbox, recover deleted emails.
Inbound\Outbound mail flow troubleshooting on all the version of Exchange server
Manage and monitor Exchange hybrid infrastructure and connected systems towards exchange online (i. e. ADFS, Azure AD,)
Expertise in Office365: Product is Exchange Online (Cloud).
Assist with the migration of large volumes of data into the cloud platform.
Expertise in Technical Road-blocks for mail-flow (anti-spam emails, spoofing emails, anti-phishing emails, emails marked under quarantine).
Expertise to fix issues of remote e-mail access using Outlook client with OWA, active sync or Outlook anywhere, Directory Synchronization issues.
Implementation and deployment of Active Directory inclusive of Azure, Active Directory Synchronization(DirSync)/Azure Sync (AD Connect), ADSI Edit.
Knowledge of Powershell and scripting to run and understand scripts to modify and add for message tracking and other administrative functions.
System Upgrades: Work with other administrators to plan and execute version upgrades, Exchange migrations, consolidations as required by changes in the environment or business
Researching and Reproducing scenarios in-house in lab environment to determine the issue and find resolution.
Knowledge of Exchange Web Services (EWS), Outlook Object Model, and Outlook forms development.
Setting up environment with Microsoft Exchange Online (Office 365) with Domain verification using DNS Records.

SKILLS