A talented, dedicated and positive professional with over 9 years of experience in finance and customer service. I am a graduate of bachelor of commerce from Calcutta University and currently working as a senior collections specialist in an American multinational transportation and logistics company, XPO Logistics Inc.I have end to end knowledge in accounts receivable from order management, cash application, and credits processing to collections. About 3 years of excellent customer handling experience in telecom, broadband and hospitality businesses.I have about 4 years of experience in SAP as well.