Rhoda O.

ABOUT ME

Hello, I am Rhoda oluwaseun and I am a professional customer service representative and virtual assistant, and I am skilled in Microsoft Office applications(word, excel, and PowerPoint) I can prioritize and coordinate effectively, and I have sound arithmetic and computation skills. I am an excellent verbal, oral, and visual communicator with the ability to speak in a clear diplomatic, and concise manner, I am also a creative thinker who uses data from customer satisfaction surveys and feedback on the organization's channel to forecast, analyze and actively work to improve customer experience. I have been able to receive an average of 89% customer satisfaction rating and meet all service requirements. Rhoda Oluwaseun.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Customer service representatives

Somotex Nig Limited - Jan, 2018 to Dec, 2022, Lagos

Sales Representative

Aug Top Enterprise - Jan, 2021 to present, Lagos

EDUCATION HISTORY

Bsc, Public Administration

(2021 - 2023) National Open University of Nigeria

Online course, English development in career

(2022 - 2022) University of Pennsylvania

Online course, Customer service skills

(2022 - 2022) Alison Academy