S M Shafiqul I.

ABOUT ME

○ Result oriented, technically & managerially highly skilled professional with overall 12+ years of experience in software development industry.
○ Outstanding Project Management & large-scale team management.
○ Expert in implementation of effective Business IT solutions in which customer needs are met through well-managed, timely delivery of quality software.
○ Having expertise in Customer Service Management, Customer Satisfaction Enhancement, and Complaint Handling & Resolution by designing IT process & implementing it.
○ Expert in Customer Requirement Analysis, Service Design, Database design and System Design effectively.
○ Experienced in implementing software solution & managing project in cross cultural environment (Nepal, Mauritius, Nigeria, Thailand, Singapore & Japan).
○ Experienced in strategic planning to make a software product successful.
○ Expert in Database design, Database administration, Backup and recovery, performance tuning & ERP customization
○ Oracle database trainer (4-5 years of experience)
○ Enlisted Database Expert in both Crossover & Toptal (two top remote working platform)
○ With a can-do attitude, very much quick learner, self learner and a discerning approach to application development.

SKILLS