Sakshay S. -Customer Service & Support / HR Recruiter / IT Recruiter / Technical Recruiter.

ABOUT ME

I Have successfully hired several IT and non-IT practitioners. I have focused on the placement of QA/Tester/ Test Managers, Software Engineers/Programmers/Developer, Oracle Developer, Java developer, Network Administrators, Web Developers, Program and Project Managers. I have effectively recruited candidates through job boards. like, ✔# Dice, ✔# Monster, ✔# CareerBuilder, ✔# ZipRecruiter, ✔# LinkedIn, ✔# Beyond, ✔# Indeed, Internet research, internal database, referrals, and other strategies. I provide hiring management services for the full recruitment cycle, including Resume sourcing, the creation of job profiles; ad creation; marketing; analyzing bench resource skill sets and mapping with client requirements; phone screening; interviewing, and finally selecting for the position. I also manage a recruitment/HR team, handling the training of new hires and promoted employees, employee relations, compensation and benefits, and organizational development. Expert in: IT Recruiting; Technical Recruiting; Non-Technical Recruiting; Lead Generation; Email Sourcing LinkedIn Recruiting LinkedIn Research Resume sourcing, Email Sourcing Talent Sourcing Headhunting Sourcing I’m the person who can help you grow your eCommerce store both locally and internationally. I’m a native Indian speaker, but I can also speak (and write) ENGLISH and HINDI fluently. I will take "ownership" of the entire customer service process, including (but not limited to): • Email, Live Chat, and Phone Support • Social Media Management • Customer-Centric Copywriting • Upselling and Cross-Selling Activities • Order Fulfilment • Shipping Management • Returns Handling • PayPal Disputes and Chargebacks Management • Maintain records on Google Drive, Docs, Sheets I have worked with high profile clients/organizations, SMBs, and start-ups alike in my career, including the following to illustrate some of them: • E Teams (CUSTOMER SUPPORT AND IT RECRUITMENT) • Oxentic Technologies PVT. LTD. (IT RECRUITMENT) • Coffee’n’thoughts (INTERNSHIP) • SHIVA TOOLS (INDUSTRY POWER TOOLS STORE)