Sakthi M.

ABOUT ME

Client and Project Details 2014 – 2018 IT Analyst/Team Lead, Project: Cigna-CoreOps, Client: Cigna Healthcare Domain: Healthcare, TATA Consultancy Services  Led a team of 20 members and ensured 100% adherence in applying test concepts, test functions, and test process deployment  Performed manual testing with hands-on experience in QC, and SharePoint  Allocated tasks to team members, reported status and metrics  Coordinated with the onsite clients for defect management  Served as the Resource Management Special Person of Contact (SPOC) for the account, identified and mapped appropriate resources based on the requirements 2012 – 2013 System Engineer, Project: Humana IDE UAT,Client: Humana Healthcare Domain: Healthcare, TATA Consultancy Services  Performed mobile and web-based testing using VersionOne and SharePoint  Tested the requirements on six different browsers  Created a test plan and coordinated with the onsite counterpart  Prepared the test scenarios and peer-reviewing of test cases  Allocated tasks to team members, reported status and metrics  Coordinated with the onsite clients for defect management 2010 – 2012 Assistant System Engineer, Project: Cigna Claim-IT, Client: Cigna Healthcare Domain: Healthcare, TATA Consultancy Services  Gained hands-on experience in E2E, ProductionFix testing, mainframes testing, QC, and QTP  Coordinated the migration from manual testing to Agile testing  Drove the regression suite migration from QC to ALM  SPOC for status reporting of a major initiative of establishing a new test environment  Performed end-to-end testing for multiple applications and increase the number of applications under the scope of testing  Analyzed, designed, and executed test cases  Acted as a liaison between Business, SA, onsite and offshore QA team Roles and Responsibilities • Reviewing BRD/FRS/CR/ADS/LAA. • Writing the Test Conditions and ensuring 100% coverage of the business requirements along with negative scenarios and raising clarifications, if any. • Coming up with ATS, Test Plan, Test Scripts for all Test Scenarios, RTM, Cycle Plan. • Loading the Test Scripts with expected results in Quality Centre (QC), Application Lifecycle Management (ALM) . • Performing system testing and documenting the results. • Raising defects in QC or ALM if it is a valid defect. • Following up with the fix for the defects raised and retesting them to closure. • Performing regression testing and document the test cases & results. • Updating the regression bed for various applications at the end of each release. • Led a team of 6 members for 5 major releases. • Handled multiple applications in the same release without any post-production defects. • Was a part of the Business Analyst Centre of Excellence (BACoE) for 2 years and gained a thorough knowledge of the healthcare business. • Served as the Resource Management Special Person of Contact (SPOC) for the account, mapped correct resources as per the requirements for the entire account (Cigna). • Performed web-based and mobile testing as per the requirements on six different browsers. • Was responsible for critical activities like ALM audit, Testing Solution Group(TSG) Dashboard. Recognitions • CIGNA champ in 2012 • Star performer of 2011 Technical Skills • Software: Fundamentals of mainframes, C, SQL, and HTML • Tools: QC,QTP, VersionOne ,and SharePoint • Methods: STLC, SDLC(Waterfall and Agile models) • Domain Expertise: Healthcare • Management Experience: Team coordination, tracking, and timely delivery • Business Development: Member of Business Analyst Centre of Excellence Certifications • Agile Testing • Quality Center (QC) • AHIP’s Healthcare Management (AHM-250) • IBM Certified Database Administrator 7.0 • International Software Testing Qualifications Board (ISTQB) • Six Sigma Green Belt Relational Skills • Financial services • Change Management • Quality Assurance • Client Service Support • Risk & Control • HR relations Soft Skills • Excellent communication skills • Ability to work under pressure • Strong leadership quality • Time management • High analytical skills • Attention to detail • Manage unfamiliar situations efficiently

SKILLS