Samir

ABOUT ME

Dynamic software professional with 9.5+ years of proven success. Proven track record of managing large, multi-location projects across United States and India that enable corporate growth and customer success. Recognized as a CRM consultant for clients business, requirement gathering, process development, implementation and support. Having technical expertise in Salesforce CRM, Siebel CRM, IVR, CTI, Contact Center Applications/products. software development/deployment, administration, support and training to end users.

• Salesforce Certified Developer
• Salesforce Certified Administrator
• Salesforce Certified Advanced Administrator
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified App Builder

SKILLS