Senior Business Analyst & CRM Consultant with 6 years of experience & 6 end to end implementations in Consulting & Sales, Services, Marketing CRM Solutions for Banking & Financial Services Sector. Result oriented, Confident & passionate professional. Experience in consulting role with international ‘Bank Dhofar’ Largest Bank in Oman in Retail, Corporate & Islamic Banking segments. Experience with India’s most Reputed, Largest Banking & Insurance Corporation – State Bank of India Bank & State Bank of India Life Insurance for Large scale End to End CRM implementation. Received SDLC Phases exposure in Presales, Requirement Gathering, Development, UAT, SIT, Go Live & Support Phases. Smart Individual with Persuasive communication, Negotiation skills, Good Mentor, Team Player & Passionate Learner. Certified Six Sigma Green belt professional. Technology evangelist for Sales, Services Process Transformation in Salesforce Ecosystem