I've been working on IT industry for 7 years and supporting technology related querries and concerns. I'm highly skilled when it comes to hardware/software troubleshooting on Windows, check/adding hostnames/usernames on Active Directory on respective Organizational Unit / security group, implementing user credential policy, installation of image, printer installation/troubleshooting, Computer tuneup, implementation of admin privilege, network troubleshooting(enabling/disabling node/port, data node /NAS conversion).