Satu D.

ABOUT ME

High school graduate and dedicated customer service representative with experience gained in the BPO field, strong communication skills, clerical skills and passion for customer service. My objective is to satisfy the needs of the customer by: applying knowledge of products and services, delivering an amazing customer experience through efficient problem solving, carrying out personalized interactions, and going above and beyond to keep customers happy. My background includes experience in retail customer service and teaching English as a Second Language to Spanish speakers. My experience has taught me to communicate effectively and to focus on the needs of customers.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Private Tutor of English as Second Language

Freelance - Feb, 2016 to Feb, 2016, Don Bosco, Juan Diaz, Panama City, Panama

Retail Customer Service Representative

Ibex Global Jamaica - Sep, 2020 to Dec, 2020, Lot #5 Greenwich Park, Ocho Rios, St. Ann, Jamaica

EDUCATION HISTORY

High School Diploma, English, Mathematics, Electronic Document Preparation and Management, Social Studies, Human and Social Biology, Spanish

(2018 - 2019) HEART Trust/NSTA