Shivani R.
Shivani R.
Business Analyst
India | Asia/Kolkata (INR)
Full-time : 30+ hrs/week


Shivani Roy

 Career objective:-

o To work in competitive & disciplined environment.

o To take on challenging responsibility & discharge the same in a dignified manner with evergreen willingness to learn.

 Career Summary:-

o Worked with MAERSK Global Service Centre (Formerly known as P & O Nedloyod). From May 2006 to 20th April 2017.

o Job Title:-Business Performance Management Adviser – BICC.

Key Responsibilities
 Created, maintained, and updated financial databases and spreadsheets
 Maintained appropriate records and documentation.
 Managed, tracked, monitored, and reported financial data.
 Managing communication with Key Stakeholders
 Assisted effectively in the coordination of a Key project.
 Researched, tracked, analyzed pertinent data plans and budgets.
 Monitored and determined specific project details and created standard and ad hoc reports.
 Facilitated small, non-complex project meetings.
 Worked closely with clients and the business to identify and analyze core business processes and workflows
 Facilitating workshops/trainings with SME's
 Documentation of process in the form SOP’s and work flows
 Provided process improvement initiatives. along with technical team resulting in USD savings

Projects handled during this period:
 Worked on Top 100 Outstanding Customers and in-depth analysis thereon
 Working Capital Reports for Centre, Region, Clusters, Countries and GSC
 Monthly report for Cargo not release and Issue TP doc
 Weekly OTC reporting
 GSC wise scorecard preparation
 Preparation of Weekly and Monthly Collections reports (DSO, BPDSO and ADL).
 Weekly AFR Reporting.
 Monthly LTB Reports
 Monthly Commercial Tiger reporting.
 Monthly Collection Summary
 Preparation of weekly and monthly KPI reports through SAP R/3 and Business Warehouse.
 Process Scorecards
 SLA compliance report
 Monthly Golden SIPOC
 Weekly eVMS data supply
 Staff files inputs to Central team for finalization.
 Ad hoc request
 OTC weekly reporting
 Monthly Data results to process teams.
 Played vital role stabilization of new team in Pune GSC.

o Job Title:- Senior officer and Executive Finance

Account receivables activity-OTC Team (Australia location)
Key Responsibilities
• Downloading of Bank Statements
• Processing of customer invoices received through bank statement in SAP R/3
• Maintenance of “Batch Tracking System”
• Applying of payments received in SAP R/3
• On account and Suspense account investigation
• Reconciliation of bank statement with customer account.
• Processing of customer refund in SAP R/3
• Processing of Customer VIP rebate in SAP R/3
• Processing of Write off and Waivers upon approval from front desk.
• Maintaining of White board for Daily review meetings.
• Leading weekly country calls
• Preparing of Minutes of weekly country calls
• Maintenance of “Error Data Bank” and Quarterly Error Analysis

Projects handled during this period:
• Payment Application
• Migration of Write off and waiver process
• Migration of Refund and VIP report process
• Initiated Bank Reconciliation with Front Desk. This has helped in reducing ageing for long pending items.

o Job Title:- Junior Officer Finance

Accounts Payable Activity-NEAFIN Team (Iberia, Japan & NAM Location)
Key Responsibilities
• Verification and Stamping of Invoice Batches received through emails and courier from the location.
• Updating of Batches in “Batch tracking Systems”
• Identifying of Cost type’s (Operational, Non Operational costs-Management expenses, travel expense and administration expenses) basis which processing needs to done:
• Creation of Vendors:
• Creating new supplier/vendor’s code in the system as per Front Office request.
• Vendor Reconciliation in DB2RISS system. Downloading of bank statement basis which marking of items in DB2RISS system.
• Reporting Activity:
- Weekly KPI
- Monthly KPI
• Preparation of key customers invoices and sending to front for further dispatching.
• Processing of Waiver and write off for the location.
• Act as major key contact point for Iberia Disputes Handling task which independently migrated to Pune.

Master Data Management: Japan Location
Key Responsibilities
• Creation of Vendor codes in DB2RISS
• Updating details of vendor codes

CENFINPAY Disputes Handling
Key Responsibilities
• Played a role of arbitrator between shipper and Consignee in CENFINPAY Disputes handling activity.
• Updating of correct pay terms in GCSS
• Updating of Pay At details in GCSS

Project Handled:
I have played a vital role in getting new transfers to Pune office.
• Weekly and Monthly DSO Reporting
• AFR Reporting: Help
• MDM Reconciliation
• Weekly OTC reporting
• Customer Reconciliation for Australia
• Owner’s accounts
• Visa card posting
• Suspense account postings
• Iberia Special Invoicing
• Iberia Disputes handling
• Cenfin Reporting activity
• Cenfinpay Disputes handling
• Refund, VIP rebates, Instant rebates and Claims

 Key achievements:-

• Received 2 Golden and 6 Siliver Kaizen Awards in 2016
• Received 7 Hurrah of the day award in 2015
• Completed Six Sigma White Belt Training in June 2015
• Received “Hurrah of the day award for May, 2015
• Received “Hurrah of the day award for June, 2015
• Received “Going Extra Miles” for the month of September 2014
• Received Golden Kaizen Award for the year 2014.
• Received 6 Silver Kaizen Award for the Year 2014.
• Received Golden Kaizen award and best Kaizens in 2012-2013.
• Completed Yellow Belt certification of SIX SIGMA 2011.
• Received “spot award” for best performance during book closures for Japan regions Received appreciations from direct customers and management from time to time.
• Received “Employee of the Month” in year October 2008 for outstanding performance during the month.
• I was nominated as COE Leader for NEAFIN team for Q3 and Q4 2009.

 Systems and Applications:-

• SAP hands on experience on both production and data mining tool of SAP naming business warehouse.
• SAP AFO (Analysis for Office): I was involved in migration of Buiness Warehouse to AFO.
• Microsoft offices tools including MS Access. Can design and run basic queries in MS Access Database.
• Peoplesoft:- Prior to SAP, there was system known as Peoplesoft in Maersk. This system was oracle based.
• GCSS:- This particular system is used Shipping industry for making booking of container and freight charges.
• DB2RISS: Account finalization was done in this system prior to SAP Reporting.
• HFM: Basic understanding of HFM and finalization of accounting books in SAP.

 Educational Qualification:-

Milestone Board/ University Year Class
SSC Maharashtra Board 1998 Second Class
HSC Maharashtra Board 2000 Higher First Class
Pune University 2003 First Class

 Professional Qualification:-

Milestone University / Institute Year Class
Mom Pune University 2005 Higher Second Class
GDCA GDCA Board 2006 First Class
MS-Office, Tally Net Soft 2003 First Class
ICDL Maersk Line 2006 A Grade
International Computer Driving License

• Certified Six Sigma White and Yellow Belt holder from Maersk Global Service

 Personal Details:-
o Languages known :
English, Hindi & Marathi.

o Date of Birth:
2nd March, 1982.

The above information is true & correct to best of knowledge.

Thanking you in advance.

Shivani Satish Roy


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