Vidhya P.

ABOUT ME

I am vidhya palanisamy, basically from Erode. I Completed my post graduation in the year 2013.
I m having 5 years of working experience as software engineer in the area of oracle 11g and 12c database production support application support and enhancement under windows and unix environment. In my experience I come across different kind of roles and responsibilities, different activities in my project. Involved into Production and application support activities and various ITIL process. In my project I am taking care of all the ITIL process such as incident management,change management,problem management and partially worked on risk management.
The Incident management having different issues,tickets,bugs on daily basics.Involved in Day-to-day support for Production/UAT systems - Handling system issues, answering user queries and monitoring applications to ensure maximum system uptime.
Involved on UAT and Production issues, Root-Cause analysis, Enhancement and bug fixing of various SLA.Involved into Scheduling and Monitoring the various EOD and SOD jobs using Autosys scheduler,so along with the support activities i am also taking care of some developing activities such as creating small stored procedures,functions, writing a select queries and doing dml actions like insert ,update

SKILLS