Over 4 years 3 month of experience in the banking and software industry Working in Intellect Design Arena limited as Product Software Tester Worked in Kotak Life insurance as Asst manger in claims, engaged in all claim r elated operations and documentation of insurance death claims. As well as Quality An alyst NISM (National Institute of Securities Market) certified professional with proficie ncy in entrepreneurship development Worked as a teller back up in HDFC and an assistant manager dealing with the daily banking operations Successfully completed the module on BCSBI/RBI Customer Service Guideline s at HDFC Bank Successfully completed the e- learning course on Service Excellence and complaint management Worked in the sales department to execute sales of different wealth manageme nt products