My name is Vivien! I have been in BPO Industry as for 8 years. Catering Australian customers of the Telstra. I handled customer representative, complaint resolution consultant and currently doing technical support for internet service. Prior to joining BPO Industry, I used to work as English Online Tutor for Korean middle school and University students. I have been doing it so for 1 year in SYNC Education Tutorial Services Company and 1 year as freelance online English Tutor.