-Certified ServiceNow Administrator and Developer with over five years of full-time, hands-on experience. -Available for coaching, consulting, troubleshooting and development in all areas of the ServiceNow platform -Service Portal Certified -Expert ITSM Architect & Developer -Highly Skilled with ITOM, Service Portal, Customer Service Management, Software Asset Management, Orchestration & Integration and many other areas of ServiceNow -Many years of software development experience in web application and enterprise application development. -Managed teams of developers, testers, and project managers to deliver enterprise level software projects. -Experienced in many industries including utilities, oil & gas, retail, finance and technology. I look forward to discussing your project and how I can help you deliver them!