Yasmin O.
unit Manager
Kenya | Africa/Nairobi (USD)
$48/hr
Full-time : 30+ hrs/week
Full-time : 30+ hrs/week
0, Followers
ABOUT ME
Experienced call centre team leader bringing close to five years of quality performance in related roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Client Services Manager providing leadership to customer care agents and serving as an escalation point for clients and internal departments. Ensuring excellent client services while building and maintaining client relationships. Systematic Administrative professional with advanced skills in records management. Capable of handling incoming records, file transfers and destruction orders. Analytical and critical thinker with excellent judgment and expertise in related software.