Afioluwa A. - Technical support engineer

Afioluwa A.

Technical support engineer

Nigeria | Africa/Lagos (USD)

$10/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

Champion the adoption of Office 365 services as appropriate for our business.
> Manage your user's email mailboxes, Microsoft 365 groups, and Exchange Online.
>Administer and support Office 365 and MS Exchange policies.
> Recover deleted items in a user's mailbox
> Set up "Send As" and "Send on behalf" delegates
> Setting up TXT record, SPF record, CNAME record, MX Record, DKIM.
> Manage and monitor Office 365 services and desktop support (Laptops)
> Formulate and create Office 365 SharePoint sites for domain users and external client access.
> Administer and support Office 365 Azure and Exchange policies.
>Maintain a highly secure system through proper configuration and system access monitoring.
> Assist with the migration of data into the Office 365 cloud platform and Office 365 SharePoint.
>Troubleshoot and resolve issues with user access to cloud services.
>Monitor and communicate to stakeholders the performance of the services.
>Deliver a consistent process for incident and problem escalation along with resolution.
>Assist with the creation of policies around the proper use of Office 365 services and support.
>Administer and support system backup and disaster recovery processes.
>Maintain inventory of equipment and software licenses.

SKILLS