Aila Nicole S. - IT Helpdesk Analyst

Aila Nicole S.

IT Helpdesk Analyst

Philippines | Asia/Manila (USD)

$4/hr
Part-time:10-30 hrs/week
0, Followers

ABOUT ME

I'm a Technical Support Specialist with 3 years of experience providing phone, chat and email support for customers in the Philippines and Australia. I provide quality support for internet connection problems, email, software issues, and VOIP service. I'm doing lots of troubleshooting from basic to advanced just to provide quality work for my clients. I am experienced in CRM software and Zendesk and also I want to learn new things to provide an excellent job for my future team.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

IT Helpdesk Analyst

Harbour ISP - Sep, 2018 to present, NSW, Australia

EDUCATION HISTORY

Bachelors of Science, Information Technology

(2011 - 2015) Technological Institute of the Philippines