I'm a Technical Support Specialist with 3 years of experience providing phone, chat and email support for customers in the Philippines and Australia. I provide quality support for internet connection problems, email, software issues, and VOIP service. I'm doing lots of troubleshooting from basic to advanced just to provide quality work for my clients. I am experienced in CRM software and Zendesk and also I want to learn new things to provide an excellent job for my future team.