Alvin Carlo D.

ABOUT ME

I have been in the BPO industry for more than 2 years handling voice ( customer support, order entry, credit card processing, etc.) and non-voice ( email management, booking management, complaints, and queries, etc.). I also have written a handful of articles and blog that was posted and used for promotion online.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Appointment Setter /Lead Generator

BBC Global Services - Jul, 2017 to Jul, 2021, Davao City

Customer Service Representative – Seasonal Hired

Iqor Philippines - Aug, 2018 to Oct, 2018, Davao City

Credit Card Specialist – Seasonal Hired

Concentrix Philippines - Dec, 2018 to Apr, 2019, Davao City

Customer Service Representative – Email Support

Alorica Philippines - Sep, 2019 to May, 2020, Davao City

EDUCATION HISTORY

BSCE, Civil Engineering

( - ) University of Mindanao