On my 3 past jobs, I was a Billing Consultant. all of those are in BPO industry. In our company, We solve all the concerns of our customers. Giving the best customer service is my mission. I really loved hearing our customers happy. When we have projects in our office, I make sure that we have plans for us to finish it before the deadline. So for me, planning first before hard work. Besides of being a customer service representative, I am also a Musician. When stress turn on, I turn on also my instruments. Thank you.