• Provide administrative support to all managers in the executive office – i.e. calendar management
• Type correspondence, reports, etc. which includes composition of letters and memorandums
• Handle telephone calls for the executive offices while following the standards of the Hotel.
• Compose and correspond to all letters to the executive office.
• Open and examine incoming correspondence, re-routing mail when appropriate and gather data necessary for response
• Perform other related-tasks or projects as assigned by hotel management and team member
• Ensure proper and correct communication between executive office and other team member
• Take dictation and minutes when requested
• Coordinate appointments and maintain appointment books on a daily basis, as well as process and follow-up on reservations for special/VIP guests in the hotel
• Maintain all executive office’s paper/office supplies, postage machine, coordinate copy machine maintenance and manage overall order of mail/copy room
• Maintain files
• Update and maintain the hotel policy manual
• Handle requests for donations to auctions, fund-raisers etc. for charitable events.